Administrative/Office Specialist

Orkin - Honolulu, HI

Full-time - Entry Level

Honolulu, HI

Administrative and Support Services

About the position

The Administrative/Office Specialist position at Orkin is focused on delivering exceptional customer service and support within a fast-paced environment. This role is essential for ensuring customer satisfaction by managing service requests, scheduling appointments, and maintaining efficient operational routes. The position offers growth potential and comprehensive benefits, making it a promising career opportunity for individuals with a service-oriented mindset.

Responsibilities

• Field incoming requests from customers and schedule service visits.
• Maintain efficient routes to reduce drive time for service professionals.
• Answer incoming calls and make outbound calls to customers for scheduling and follow-ups.
• Proficiently navigate Windows-based and Web-based systems to track routes and optimize schedules.

Requirements

• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Excellent communication skills, both verbal and written.

Nice-to-haves

• Previous experience in customer service or administrative roles is a plus.

Benefits

• Full medical, dental, and vision coverage for employees and their families.
• Competitive pay.
• 401(k) program with company contributions.
• Opportunities for volunteering and community involvement.