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Sb Clinical Practice Management Plan - Stony Brook, NY

posted about 1 month ago

Full-time
Stony Brook, NY

About the position

The Administrative Medical Coordinator plays a vital role in supporting the Pediatric Subspecialty Division at Stony Brook Children's Service. This position involves providing administrative and clinical support to a team of healthcare professionals, ensuring efficient patient care coordination, and maintaining high standards of customer service. The coordinator acts as a liaison within the department, facilitating communication and managing various administrative tasks to enhance the overall functioning of the division.

Responsibilities

  • Provides administrative and clinical support to physicians, nurse practitioners, fellows, and support staff.
  • Serves as a divisional coordinator for all divisional needs and acts as a liaison within the department.
  • Facilitates medication refill and prescription renewal needs.
  • Handles requests from school nurses to prepare necessary forms and documentation.
  • Works with outside home care agencies to facilitate orders for medication and equipment.
  • Processes paperwork for requests for medical equipment.
  • Keeps providers updated regarding patient insurance issues.
  • Follows up with patients' primary care physicians to exchange consult notes and progress records.
  • Notifies Practice Manager/Office Manager of any particular insurance issues or updates.
  • Ensures all documents, records, test, and lab results are appropriately documented in the electronic medical record.
  • Ensures that quality assurance requirements are met.
  • Coordinates and implements marketing communication projects.
  • Organizes and assists with special events for the division and department.
  • Assists in business planning initiatives as directed.
  • Provides direct contact support for the division and department by answering telephones and directing callers.
  • Obtains insurance pre-authorizations/referrals from managed care plans for required services.
  • Works with insurance companies regarding denials and appeals process for medications and supplies.
  • Schedules procedures, testing, biopsies, injections, and infusions.
  • Coordinates patient care for all procedures and testing, ensuring patients are prepared for their appointments.
  • Optimizes administrative care coordination by identifying scheduling opportunities and ensuring proper utilization of patient slots.

Requirements

  • High school diploma or equivalent.
  • 3 years of administrative experience.
  • Prior authorizations experience.
  • Patient coordination experience including procedural and service scheduling.

Nice-to-haves

  • Associate's Degree.
  • Knowledge of population and public health principles including management of quantitative data and program evaluation.
  • Demonstrated expertise in managing Outlook calendars.
  • Experience managing high call volume.
  • EMR experience and excellent computer skills.
  • Spanish language proficiency.

Benefits

  • Marketable compensation programs based on relevant experience and education.
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