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Administrative Assistant
$37,440 - $37,440/Yr
Peak Performance Care Physical Therapy - Sonora, CA
posted 2 months ago
Part-time - Entry Level
Sonora, CA
Ambulatory Health Care Services
About the position
As an Administrative Assistant at Peak Performance Care, you will play a crucial role in enhancing the client experience by managing communications, scheduling appointments, and supporting the clinical team. Your primary focus will be on building strong relationships with clients and ensuring they feel valued and supported throughout their treatment journey.
Responsibilities
- Greet clients warmly and create a welcoming environment.
- Handle incoming calls, texts, and emails, addressing client questions and concerns.
- Schedule and manage client appointments, ensuring follow-ups are booked and care plans are understood.
- Foster deep relationships with clients through exceptional customer service.
- Assist the clinical team with scheduling, client management, and email management.
- Handle session fees, process superbills, and ensure timely payments.
- Manage incoming mail, faxes, and maintain office organization.
Requirements
- 1-2 years of experience in a customer-facing role.
- Excellent communication skills and a friendly demeanor.
- Strong organizational and multitasking skills.
- Comfort with numbers and basic financial tasks.
- Ability to learn and follow systems and processes.
Nice-to-haves
- Experience in sales or marketing is a plus.
- Proactive, solutions-oriented mindset.
Benefits
- Competitive pay with potential for growth.
- Ongoing training in customer service and communication.
- Supportive work environment with a positive team culture.
- Opportunities for professional growth and advancement.
