Administrative Assistant (18 Month Contract)

The Canada Life Assurance Company • Vancouver, BC

1d • CA$38,700 - CA$52,400 • Hybrid

About The Position

The Administrative Assistant is responsible for telephone reception and administrative duties for the Disability Management Services Office (DMSO). This is a temporary, full-time position for 18 months.

Requirements

• Completion of high school or equivalent.
• Proficiency in Outlook, Word, Excel.
• Strong keyboarding (50 wpm) and data entry skills required.
• Excellent customer service skills.
• Ability to work well independently and as part of a team.
• Well developed organizational, time management and prioritization skills.
• Excellent communication skills.
• Well-developed problem-solving skills.
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

Nice To Haves

• Bilingualism (English/French) is an asset.

Responsibilities

• Telephone reception and administrative duties for the Disability Management Services Office (DMSO).
• Paying invoices.
• Manage incoming phone call inquiries received on the department toll-free line.
• Open, sort and prepare incoming mail.
• Scan mail into the document imaging system and set tasks for team members to review and handle the mail.
• Create and mail correspondence to employees, clients, and service providers.
• Maintain employee and client information in Canada Life systems, including entering or updating banking information, updating employee and client contact information, and entering invoice data for payment.
• Investigate mail that has been returned to sender and resend the mail as appropriate.
• Manage the distribution of files requested from the Records Centre.
• Other administrative duties as assigned.

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED