Administrative Assistant

Community Reach Center•Westminster, CO

5d•Hybrid

About The Position

The Administrative Assistant (“Administrative Assistant”) is an integral member of Community Reach Center’s Finance Operations Division. The Administrative Assistant under direct supervision provides care assessment, treatment, and support services to consumers and/or their families as well as visitors, including planning, implementation, and documentation. The Administrative Assistant may operate in an office, residential environment, outpatient, or in an outreach environment. The Administrative Assistant provides care to consumers or visitors in a manner that recognizes the human potential, empathic and demonstrates unconditional positive regard while promoting safety and comfort. Additionally, the Administrative Assistant will have other duties and responsibilities as determined from time to time by the Director, Finance and Facilities Management.

Requirements

High School diploma or equivalent is required
2+ years of experience in a similar administrative role is required
Communication, organization, time management and clinical skills.
Professional and caring telephone etiquette.

Nice To Haves

Bilingual Spanish strongly preferred

Responsibilities

Professionally and compassionately handles and resolves consumer or visitor concerns.
Thoughtfully provides service to consumers or visitors either by face to face, telephone, or electronically presenting a positive image for the agency.
Thoroughly and efficiently gathers information, schedules initial and follow-up appointments with doctors and therapists through an EMR system.
Educates and documents interactions with consumers while following HIPAA regulations.
Responds promptly and provides quality service and support in a variety of areas including but not limited to scheduling, payment collection, inbound and outbound customer service calls, and internal staff requests through designated task request process.
Assists with request for information, projects, and reporting as needed.
Prepares routing correspondence to be sent to patients in a timely manner.
Manages the general office and lobby including ordering supplies, placing maintenance calls, cleaning, and repairs.
Distributes incoming mail and fax communications and meter outgoing mail.
Conducts agency business and engages both internal and external clients in a professional, collaborative manner that reinforces person centered practices.
Serves as a back up to the Executive Administrator including contract process, Board of Director Support, and room reservations.

Benefits

Competitive compensation
401K with matching
Wellness Program
Health Insurance Reimbursement Allocation
Medical, dental, and vision insurance
Internal Opportunities & Free trainings
Shift differential pay when applicable
Bilingual stipend pay
24/7 Employee Assistance Program to support mental health and a balanced lifestyle
Opportunity for cross-licensure sponsorship if eligible & applicable
Healthy Work Life Balance
Excellent PTO & Paid Holiday
Tuition Reimbursement
Loan Forgiveness options including National Heath Service Corps, Colorado Health Service Corps and Public Student Loan Forgiveness.