Pool attendants-1

Pyramid Global Hospitality•Boston, MA

4d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly engaging, customer-focused Administrative Assistant to join their team at Wyndham Boston Beacon Hill. This role involves providing support to hotel leaders, managing various administrative duties, and ensuring a positive and professional environment for both guests and team members. The ideal candidate is energetic, eager to learn, and committed to supporting the team personally and professionally.

Requirements

Passion and enthusiasm for helping others
Collaborative in a team environment
Listens and communicates well
Demonstrated ability to work with confidential and sensitive information
Strong attention to detail, while multi-tasking and delivering work on time
Proficient with computers and computer programs, including Microsoft programs

Nice To Haves

Ability to build trusting working relationships

Responsibilities

Provide timely customer service to hotel/resort team
Assist with day to day operations of the main office functions and duties
Assist with administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested
Create and distribute communication documents
Update postings and communication venues throughout the Resort
Process, in a timely manner, reports, invoices, bills and associated mail
Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination
Open, read, and prepare answers to routine letters
Locate and attach appropriate files to incoming correspondence requiring replies
Take and distribute meeting minutes to appropriate individuals
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Prepare letters, memos, and other documents
Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests
Document and communicate all guest requests/complaints to appropriate personnel