Administrative Assistant

$31,200 - $31,200/Yr

Hypnotic Yarn - Londonderry, NH

Part-time - Entry Level

Londonderry, NH

About the position

The part-time Administrative Assistant at Hypnotic Yarn is responsible for providing exceptional customer service and supporting the team's daily operations in a creative environment. This role is ideal for individuals who are organized, detail-oriented, and enjoy a flexible work schedule while contributing to a welcoming team atmosphere.

Responsibilities

• Manage the customer service inbox with prompt and friendly replies to inquiries and requests.
• Process customer requests, including returns and order tracking, ensuring attention to detail.
• Assist with light social media duties, such as monitoring comments and messages and addressing customer questions.
• Handle everyday tasks like ordering lunches, maintaining supply inventory, and keeping the team organized.

Requirements

• Experience in an administrative role, particularly with customer service responsibilities.
• Excellent communication skills, with a friendly and helpful demeanor.
• Proficiency in Google Suite (Docs, Sheets, etc.) and comfort with learning new software.
• Self-motivated and able to work independently while considering team needs.
• Highly organized with the ability to manage multiple tasks effectively.

Nice-to-haves

• Experience with Mac products.
• Familiarity with social media management.

Benefits

• Paid holidays
• Employee discount
• Flexible schedule