Administrative Assistant - Reception

Quality Leasing Company•Indianapolis, IN

3d•Onsite

About The Position

Quality Equipment Finance, a Tom Wood Group business, located in Carmel, Indiana is looking for an organized and detail-oriented Administrative Assistant to support our team. You will be the first point of contact for our customers and play a vital role in supporting various administrative functions.

Requirements

Problem-solving and the ability to handle a variety of customer situations efficiently
Multitasking skills to manage several responsibilities at once
Strong sense of timeliness and ability to meet deadlines
Excellent organizational skills and attention to detail
Self-starter with the ability to work independently and proactively
Comfortable in Microsoft Excel and other Microsoft Office products
Strong written and verbal communication skills with the ability to interact with customers, vendors, and team members effectively
Professional phone etiquette with a customer-focused approach, assisting with inquiries and connecting them with the appropriate departments
Collaborative mindset with the ability to work well with various departments and team members

Nice To Haves

Prior experience in an administrative or office support role is preferred but not required

Responsibilities

Serving as the first point of contact for customers via phone
Assisting customers with account questions, updates, and transferring them to the appropriate department
Maintaining and stocking office, kitchen, and bathroom supplies while ensuring a clean and organized office environment
Combining and organizing files within Adobe Acrobat
Managing and updating the company’s shared calendar
Handling shipments through FedEx, UPS, and USPS
Receiving and distributing incoming mail to the appropriate department or personnel
Providing assistance to all departments and personnel with projects and various administrative tasks