Administrative Assistant, Department of Pharmacy Services

East Tennessee Children's Hospital - Knoxville, TN

Full-time - Entry Level

Knoxville, TN

Hospitals

About the position

The Administrative Assistant in the Department of Pharmacy Services at East Tennessee Children's Hospital plays a crucial role in organizing and coordinating various operations to enhance organizational effectiveness and efficiency. This position facilitates communication between patients and the pharmacy, schedules patient visits with pharmacists, and manages invoice processes and record-keeping requirements for accrediting organizations.

Responsibilities

• Organizes and coordinates various operations within the Department of Pharmacy.
• Facilitates communication between patients and the pharmacy.
• Schedules patients for pharmacist visits in eligible locations.
• Coordinates invoice processes for the department of pharmacy.
• Maintains record-keeping requirements for accrediting organizations.
• Assists with department activities and meetings.
• Records minutes and develops official reports from various meetings.
• Oversees the medical record process to ensure timely processing.
• Coordinates chart preparation for new and established patients prior to arrival.
• Ensures compliance of patient charts with required regulatory agencies.
• Registers new patients in the computer and updates information on existing patients.
• Assists in the preparation of department reports, including regulatory requirements and license updates.

Requirements

• High school diploma or GED required; Associate's degree preferred.
• 1-2 years of medical office or related experience required.
• Strong organizational skills.
• Proficient in Microsoft Office, Outlook, and other word processing programs.
• Basic financial understanding for invoice processing.
• Good verbal and written communication skills with staff and providers.
• Strong decision-making skills and attention to detail.
• Critical thinking and troubleshooting skills.