This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
City & County of Denver - Denver International Airport, CO
posted 5 days ago
About the position
With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join DEN's diverse, inclusive and talented workforce of more than 37,000 team members who are at the heart of what makes Denver, Denver. DEN's Parking and Transportation team oversees Public Parking, Employee Parking, Commercial Transportation, Transportation Systems, Parking and Transportation Contract Compliance and the airports Lost and Found program. The team engages directly with the traveling public, airport stakeholders, tenants, employees, contractors, and transportation operators. Denver International Airport is currently looking for an Administrative Support Assistant IV (ASA IV) to join our Parking and Commercial Transportation Department. In this role you will perform clerical duties requiring technical and customer service skills. This role will maintain commercial vehicle files, operating permits, and insurance, register commercial vehicles, correspond with customers, and perform research utilizing the commercial vehicle management system and other systems. You will assist staff and customers daily. This is a great opportunity for a detail-oriented individual looking to learn more about the inner workings of our Parking and Commercial Transportation AVI office.
Responsibilities
- Interpret, apply, and explain regulations, policies, standards, and/or procedures to internal/external customers based on extensive knowledge of Commercial Transportation.
- Review and evaluate forms, applications, computations, documents, to determine accuracy, completeness, acceptability, or compliance based on airport or permit requirements.
- Provide specialized information, identify problems with commercial transportation operators and follow up on requests or complaints from customers or operators.
- Respond to sensitive inquiries and problems related to the specialized/technical area and resolve problems by making reliable decisions.
- Assist with writing policies & procedures, as well as documenting processes.
- Perform other related duties as assigned.
Requirements
- Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
- Three (3) years of full performance office support/clerical work (type and level of an Administrative Support Assistant III).
- Requires a valid Driver's License at the time of application.
Nice-to-haves
- Strong organizational skills.
- Proficiency in the Microsoft Suite (Excel, Outlook, Word).
- Ability to multitask.
- Excellent communication skills.
Benefits
- Medical Plans, Dental, Vision Insurance
- Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%) and 457 (b) Retirement Plan
- PTO (over 3 weeks in your first year) and 12 paid holidays
- Yearly Merit Increase
- STD, LTD, HSA, FSA, Life Insurance
- CARE Bank, Family Leave Benefits
- Employee Assistance Program, Employee Volunteer Program
- Tuition Reimbursement (up to $2000/year), We Qualify for Student Loan Forgiveness Program
- Learning and Development Opportunities; Courses and Career Development Resources
- EcoPass (unlimited free RTD bus/train rides)
