Admin/Order Management Associate - Manufacturing

NW Recruiting Partners•Everett, WA

42d•Onsite

About The Position

Looking for a role where your organizational skills, attention to detail, and ability to keep things moving make a real impact? This is an excellent opportunity for someone who enjoys staying engaged, coordinating moving pieces, maintaining clear communication, and ensuring important details are handled accurately and on time. Our client is a stable, growing electronics manufacturer and distributor known for quality, reliability, and long-standing customer relationships. They have built a team where people tend to stay and grow, and they are adding a key team member to support continued business growth. In this highly cross-functional role, you will work closely with customers, suppliers, and internal teams across manufacturing, estimating, and sales. You will help keep orders, communication, and details on track while being a trusted part of the daily workflow. This is an involved, hands-on role with variety, stability, and long-term potential. If you are looking for a team-oriented company where you can stay busy, grow your career, and make a meaningful impact, this opportunity is worth a closer look.

Requirements

2+ years in a manufacturing or other professional environment in data entry or administration.
Experience using AI tools.
Strong ability to follow procedural guidelines and respond to and/or research customer inquiries with urgency and accuracy.
Excellent written and verbal communication skills.
Strong multitasking, attention to detail, and organizational skills.
A Team player – collaborative mindset.
Strong typing skills, proficiency with MS Office Suite, and the ability to learn new programs quickly.
Takes initiative and has a willingness to jump in on other duties as assigned.

Nice To Haves

Exposure to an ERP system is preferred.

Responsibilities

Prepare and generate reports, email correspondence, and other documents.
Review and process incoming orders and contact vendors for bids.
Engage with external customers and partners.
Communicate and assist all internal departments regarding order, customer, and supplier issues.
Enter customers’ orders into the system and create purchase orders for each vendor.
Respond to customer requests and order-related inquiries, and addresses customer satisfaction issues.
Support order status requests and answer customers questions.
Work to streamline order entry processes.
Research and provide order status updates – both internal & external.
Work with management and sales to resolve pricing discrepancies.
Periodically handle inbound calls & delegate to management and team.
Periodically order office supplies and research new deals and suppliers.
Demonstrate outstanding customer service to internal and external clients.