Seminole Hard Rock Hotel & Casino - Coconut Creek, FL

posted 28 days ago

Full-time - Entry Level
Coconut Creek, FL
Accommodation

About the position

Under the direction of the Department Head, the incumbent coordinates office activities, including scheduling appointments, delegating work, providing information to callers, taking notes, correspondence and otherwise relieving the Department Head of clerical administrative and business-related details. Responsibilities include, but are not limited to, taking dictation, composing correspondence, maintaining filing systems, screening calls, managing calendars, and performing a broad range of administrative details of a highly confidential nature. The role also involves promoting positive public/employee relations and ensuring a fun-filled, entertaining environment for guests.

Responsibilities

  • Takes dictation in shorthand or by machine and transcribes notes on computer or transcribes from voice recordings involving standard business vocabulary on highly confidential company matters.
  • Composes and produces routine and/or complex correspondence and reports from rough drafts, editing format, grammar, punctuation or spelling as needed.
  • Establishes, maintains and, when necessary, revises department filing system.
  • Screens telephone calls and visitors, ascertaining who can be re-directed to subordinate management.
  • Provides information to callers, including Tribal Council, senior management and key external sources.
  • Performs a broad range of administrative details of a highly confidential nature on a regular basis.
  • Maintains calendar for the Department Head, regularly arranging for meetings, conferences, and appointments.
  • Opens and reviews all mail directed to the Department Head.
  • Follows up on all assignments delegated to subordinate managers.
  • Records Minutes of staff meetings; distributes to appropriate personnel.
  • Promotes positive public/employee relations at all times.
  • Creates and updates menus of all outlets.
  • Processes and manages invoices through MMS.
  • Orders, maintains pars on all necessary office materials and printer supplies.
  • Tracks and coordinates departmental PTO/Leaves/Bereavement/Jury Duty in Kronos.
  • Generates and processes expense reports.
  • Creates departmental announcements and recognition boards.
  • Tracks and reports Over/Short variances on a daily basis.
  • Produces and communicates MOD daily financial report.
  • Works in conjunction with other departmental admins.

Requirements

  • High school diploma or GED with one (1) to two (2) years of related experience and/or training or an equivalent combination of education and experience.
  • Computer skills.
  • Prior supervisory experience preferred.
  • Professional appearance and demeanor with an outgoing, friendly personality.
  • Extraordinary guest service skills with effective listening skills.
  • Excellent oral and written communication skills.
  • Ability to work flexible schedule including nights, weekends and holidays.

Nice-to-haves

  • Experience in a casino environment.
  • Knowledge of gaming regulations and compliance.

Benefits

  • Competitive salary.
  • Health insurance.
  • 401(k) plan.
  • Paid time off.
  • Employee discounts.
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