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Goodwill - Suwanee, GA

posted 2 months ago

Full-time - Entry Level
Suwanee, GA
51-100 employees
Social Assistance

About the position

The ADC Donor Specialist at Goodwill of North Georgia is responsible for examining and grading donated goods to ensure they meet quality standards for resale in retail stores. This role involves processing donations efficiently in a fast-paced environment while adhering to safety and operational procedures. The position emphasizes a positive guest experience and teamwork, contributing to the organization's mission of helping local job seekers find meaningful work.

Responsibilities

  • Thoroughly examine and grade donated goods for resale.
  • Process donations in an accelerated manner to meet production goals.
  • Display a professional and patient attitude with guests.
  • Provide donation receipts to guests at the time of donating.
  • Handle guest questions and resolve problems according to standard operating procedures.
  • Sort donations into designated categories.
  • Communicate effectively with management when necessary.
  • Perform work tasks according to training playbooks and work instructions.
  • Promote cooperation and teamwork with peers.
  • Maintain a clean and organized donation center area.
  • Adhere to safety and security practices, reporting hazards to management.
  • Assist truck drivers with loading and unloading donations.
  • Attend and complete all required trainings and meetings.
  • Perform other duties as assigned by management.

Requirements

  • High School Diploma or GED preferred.
  • One year or more of production experience preferred.
  • Basic math and reading skills required.
  • Good oral and written communication skills in English.
  • Interpersonal skills to foster a healthy team culture.
  • Ability to work at any Goodwill of North Georgia ADC as needed.
  • Must be 18 years or older to operate a forklift.

Benefits

  • Weekly paychecks
  • Paid time off for vacation and holidays
  • 25% employee discount
  • Health, dental and vision insurance for staff and their families
  • Complimentary uniforms
  • Access to free job skills training at Goodwill Career Centers
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