VOYA Financial - Atlanta, GA

posted 18 days ago

Full-time - Mid Level
Atlanta, GA
Insurance Carriers and Related Activities

About the position

Voya Financial is dedicated to fighting for everyone's opportunity for a better financial future. We believe in championing access to financial opportunities for every individual and community. Our commitment to a diverse and inclusive work environment is paramount, as we value the differences that our employees bring to the table. We encourage our employees to foster a culture where everyone feels comfortable bringing their whole selves to work. This position is for an expert in the implementation, communication, monitoring, and maintenance of policies and procedures to protect technology information, environments, and systems.

Responsibilities

  • Oversee the offshore fulfillment team, ensuring efficient and effective operations.
  • Identify and drive automation opportunities to streamline processes and improve efficiency.
  • Troubleshoot and resolve user issues related to Active Directory and IAM.
  • Train and mentor the offshore team to enhance their customer-facing skills and capabilities.
  • Collaborate with cross-functional teams to implement and maintain IAM solutions.
  • Monitor and manage Active Directory infrastructure, ensuring security and compliance.
  • Develop and maintain documentation for processes, procedures, and best practices.
  • Stay up to date with industry trends and advancements in IAM and Active Directory technologies.

Requirements

  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Proven experience as an Active Directory Specialist or similar role.
  • Strong knowledge of Identity and Access Management (IAM) principles and practices.
  • Experience with Active Directory, Azure AD, and related technologies.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team-oriented, collaborative environment.

Nice-to-haves

  • Experience with automation tools and scripting languages (e.g., PowerShell) is a plus.
  • Relevant certifications (e.g., Microsoft Certified: Identity and Access Administrator Associate) are preferred.

Benefits

  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan - with generous company matching contributions (up to 6%)
  • Voya Retirement Plan - employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time - 40 hours per calendar year
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