ACS Print Campaign Supervisor

Clear Channel Outdoor Holdings-posted 3 days ago

Full-time • Mid Level

Allentown, PA

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The Advertising Client Services (ACS) Print Campaign Supervisor is the key liaison between CCA and clients/agencies, ensuring print artwork meets specifications and quality standards for airport programs. This role oversees the Print Campaign Coordinators, managing print campaign fulfillment and quality assurance for print ads. Responsible for a client or market portfolio, the ACS Print Campaign Supervisor coordinates the successful execution of campaigns and produces necessary deliverables to fulfill customer contracts post-sale.

Leads and manages the Print Campaign Coordinators responsible for campaign fulfillment post sale while successfully managing their own portfolio of clients or markets, including annual performance reviews.
Assures clients are provided with high quality customer support through standard controlled processes with a focus on customer objectives and values.
Ensures accurate and on-time completion of all contracted executions.
May require night or weekend work to meet client expectations and deadlines.
Act as client’s first point of contact to establish timelines, content requirements and facilitate installation of print artwork to meet scheduling deadlines.
Provide clients and agencies with artwork recommendations, best practices and preemptive troubleshooting for the creation of their print artwork per asset type.
Identify risks to accurate and timely fulfillment of client requirements, investigate causes, and communicate findings clearly and professionally to stakeholders, and facilitate resolution.
Prioritize large number of tasks based on work required and external due dates to ensure accurate and timely completion of deliverables.
Attends, leads and participates in team meetings.

Bachelor’s Degree, or equivalent combination of education, training, experience, or military experience.
Minimum of five (5) years of experience supporting sales teams, delivering on value propositions, building relationships internally with all levels of an organization, driving cultural change.
Highly proficient in digital design software (e.g., Creative Suite, Illustrator, Photoshop, etc.) and Microsoft applications (e.g., Word, Excel).
Extensive graphic design experience with a strong understanding of print artwork formats and techniques.
Lead client calls with proficient understanding to support creative resolutions.
Ability to interact effectively with all levels of employees/customers and align and integrate with other departments and sites within the company.
Ability and flexibility to work under pressure and concurrently on multiple projects and deal with ambiguity in a time-sensitive and high-pressure environment
Achievement Orientation: Focusing efforts on meeting challenges and achieving high quality results consistent with the organization’s goals.
Business Perspective: Using an understanding of business issues, processes and outcomes to enhance business performance.
Collaborating with Others: Working together with others in a cooperative and supportive manner to achieve shared goals.
Decision Making: Using critical thinking, good business sense and organizational values to make decisions involving varying levels of risk and ambiguity.
Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Partnering: Seeking and building partnerships and alliances that further the organization's objectives.
Able to travel outside of the office 20% of the time for client meetings, corporate meetings, and industry events.
Employee must have the ability to sit and/or stand at a desk for a minimum of eight (8) hours a day and complete tasks requiring repetitive use of hands.
Employee must have the ability to lift and move items up to 15 pounds.
Employee must have the ability to see written documents and computer screens, and to adjust focus.

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