Accounts Receivable/Payable Specialist & Customer Service

$49,920 - $62,400/Yr

RONS CLESEN's ORNAMENTAL PLANTS - Lincolnshire, IL

Full-time - Entry Level

Lincolnshire, IL

Crop Production

About the position

The Accounts Receivable/Payable Specialist & Customer Service role at Clesens involves managing financial transactions related to accounts receivable and payable while providing exceptional customer service. The position is based at the corporate headquarters in Lincolnshire, IL, and requires a proactive individual with strong organizational skills and attention to detail. The specialist will support both the accounting department and customer service functions, ensuring smooth operations and positive customer interactions.

Responsibilities

• Take a leading role with AR and/or AP work and support others in the department
• Support executive and management teams
• Provide front desk customer service support for walk-in customers, phone calls, and emails
• Data and customer account entry
• Enter credit memos into the system and apply to customer accounts
• Post cash receipts daily and maintain copies of checks
• Review and maintain accounts receivable aging, including editing and posting adjustments to customer accounts and making appropriate collection efforts
• Address and resolve inquiries relating to customer accounts
• Participate in month-end procedures
• Daily balancing of A/R related accounts
• Assist in reviewing monthly customer statements
• Assist in maintaining HR database for reporting of attendance, including absences, requests for PTO, and vacation requests
• Arrange, review, and distribute incoming mail according to specified procedures
• Reconcile invoices
• Manage accounts payable using accounting software and other programs
• Handle accounts payable for separate entities and vendors
• Establish and maintain relationships with new and existing vendors
• Ensure bills are paid in a timely and accurate manner while adhering to departmental procedures
• Process due invoices for payments
• Compare purchase orders, prices, terms of payment, and other charges
• Process transactions and perform accounting duties such as account maintenance, recording entries, and reconciling books of accounts
• Navigate basic office equipment and protocols
• Build sustainable customer relationships where necessary
• Remain calm under pressure
• Cross train in other areas of accounting
• Assist customers that walk in to purchase products
• Maintain an organized front office
• Manage multi-line phone call flow, answering calls on the first ring
• Create a welcoming environment for visitors

Requirements

• High school diploma or general education degree (GED) required
• 1-3 years of clerical, secretarial, or office experience
• Proficient computer skills, including Microsoft Office and Gmail
• Strong verbal and written communication skills
• Comfortable with routinely shifting demands
• High degree of attention to detail
• Data entry experience
• Working knowledge of general office equipment

Nice-to-haves

• Degree in Business Administration or Horticulture
• Experience in accounting (1 year preferred)
• Experience with Microsoft Excel (1 year preferred)
• Bilingual in English and Spanish

Benefits

• 401(k) matching
• Health insurance
• Health savings account
• Paid sick time
• Paid time off
• Profit sharing