Accounts Receivable Associate

HHM CPAsChattanooga, TN
Onsite

About The Position

HHM CPAs is seeking a detail-oriented and dependable Accounts Receivable Associate to join our team. This hourly position will be responsible for posting client payments, assisting clients with payment-related questions, and supporting partners and internal teams in resolving past due accounts receivable balances. This role is a great fit for someone who is organized, professional, comfortable communicating with clients, and able to follow established processes with accuracy and confidentiality. This position will be onsite in Chattanooga.

Requirements

  • Prior accounts receivable, billing, bookkeeping, administrative, or customer service experience preferred.
  • Strong attention to detail and accuracy.
  • Professional written and verbal communication skills.
  • Ability to handle confidential client and financial information with discretion.
  • Strong organizational and follow-up skills.
  • Ability to work independently and as part of a team.
  • Comfortable using accounting systems, payment platforms, Microsoft Excel, Outlook, and other office technology.

Nice To Haves

  • Experience communicating with clients regarding invoices, payments, or account balances.

Responsibilities

  • Post client payments accurately and timely in the firm's accounting system.
  • Research and resolve payment application questions or discrepancies.
  • Assist clients with payment-related inquiries, including questions about invoices, balances, and payment options.
  • Monitor accounts receivable balances and assist with follow-up on past due accounts.
  • Work with partners and internal team members to resolve outstanding client balances.
  • Maintain clear and organized documentation of collection efforts and client communications.
  • Follow internal collection procedures and escalate accounts as appropriate.
  • Gather and organize required information for the firm's collections attorney when internal collection efforts are not effective.
  • Support other billing, payment, and accounts receivable tasks as needed.
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