Accounts Receivable Administrator

United States Luggage•Hauppauge, NY

1d•$25 - $30•Hybrid

About The Position

Bring your attention to detail, problem-solving skills, and customer-focused mindset to a role where you can make a meaningful impact every day. As our Accounts Receivable Administrator, you’ll play an essential part in managing the order-to-cash process—helping ensure payments are applied accurately, customer accounts remain up to date, and cash flow stays strong. In this dynamic role, you’ll collaborate closely with customers and internal teams to resolve billing, deduction, and payment discrepancies while delivering exceptional support every step of the way. From monitoring aging reports and following up on past-due balances to maintaining accurate account records, you’ll be trusted to keep operations running smoothly and efficiently. If you thrive in a fast-paced environment where organization, communication, and teamwork are valued, this is an exciting opportunity to grow your career with a company that values both performance and people.

Requirements

Minimum of 2 years of experience in accounts receivable, collections, cash application, or accounting support.
Strong attention to detail and commitment to accuracy
Ability to research, reconcile, and resolve payment discrepancies
Effective written and verbal communication skills, including professional customer follow-up
Ability to manage multiple accounts, deadlines, and competing priorities
Proficiency with Microsoft Excel and accounting or ERP systems
Strong follow-through and problem-solving skills

Nice To Haves

Highly organized individual
Passionate about assisting customers
Highly adaptable and doesn’t get rattled when direction and goals change
Curious problem solver who loves to find solutions
Strong understanding of accountability by taking ownership of your actions and choices
Open to new ideas, loves a challenge, and realizes that we all bring different strengths to the table
Ability and judgment to seek clarification or assistance when needed

Responsibilities

Post and reconcile customer payments, including checks, ACH, wire transfers, and credit card payments.
Review customer remittances and backup documentation to ensure payments are applied accurately.
Maintain accurate customer account records.
Research and resolve unapplied cash, payment discrepancies, and account reconciliation issues.
Monitor accounts receivable aging and follow up on overdue balances.
Contact customers regarding past-due invoices, payment status, and expected payment dates.
Prepare customer statements, aging reports, and collection updates for management.
Assist with credit hold reviews and escalate collection concerns as appropriate.
Research and resolve short pays, deductions, chargebacks, disputed invoices, and billing discrepancies.
Communicate with Sales, Customer Experience, and Finance regarding billing issues, credits, deductions, and account status.
Maintain organized records of customer correspondence, payment support, and account notes.
Support month-end close by reconciling AR activity and ensuring accurate reporting.
Assist with AR reporting, documentation, and process follow-up.
Provide general administrative support to the Accounts Receivable function as needed.