About the position
Accounting Specialists, Customer Collections work with our customers to collect outstanding invoices, research issues delaying payments both in-house and directly with customers, clearly document problems, and evaluate the actions needed to gain resolutions. As a member of the Accounting team, your job would involve: Reviewing payments received and conducting research to resolve discrepancies with invoices or remittance information. Contacting customers to obtain status for paying invoices and clearly documenting outcomes in internal systems. Communicating with customer personnel to review payment procedures, discuss delays, and work out payment plans as necessary. Working with internal colleagues and internal systems to research and report issues. Communicating with higher level management both internally and externally to navigate timely resolutions.
Responsibilities
- Reviewing payments received and conducting research to resolve discrepancies with invoices or remittance information
- Contacting customers to obtain status for paying invoices and clearly documenting outcomes in internal systems
- Communicating with customer personnel to review payment procedures, discuss delays, and work out payment plans as necessary
- Working with internal colleagues and internal systems to research and report issues
- Communicating with higher level management both internally and externally to navigate timely resolutions
Requirements
- Bachelor's or associate degree with coursework in accounting preferred and/or 2-3 years of applicable work or military experience
- General knowledge of accounting cycles and general ledger principles
- Experience with Microsoft Excel and Google Spreadsheets
- Ability to multi-task in a fast-paced environment
- Strong analytical and problem solving skills with numerical aptitude
- Ability to be proactive in recognizing potential issues
- Exceptional written and verbal communication skills
- Ability to work well independently and as part of a team
- Ability to take the initiative to complete tasks with minimal supervision
- Bilingual in Spanish and English is a plus
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Profit sharing trust
- 401(k)
- Tuition reimbursement
- Generous paid time off
- Sick days
- Personal time
- Paid holidays
