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JTBJ Enterprise LLCposted about 1 month ago
Charlotte, NC
Resume Match Score

About the position

We’re looking for a passionate Remote Travel Account Manager to join our dynamic team and make a real impact in the travel industry! This exciting role gives you the power to design and manage unforgettable travel experiences, from flights and hotels to car rentals and activities. If you have outstanding customer service skills and a deep understanding of travel logistics, we want you on our team!

Responsibilities

  • Connect with clients to uncover their unique travel preferences, creating tailored experiences that go above and beyond expectations.
  • Use your travel expertise to research and recommend perfect destinations, accommodations, and transportation options that align with clients’ preferences and budgets.
  • Utilize state-of-the-art online booking systems to ensure flawless reservations for flights, hotels, rental cars, and activities—making travel stress-free for your clients.
  • Keep clients informed with crucial travel information, including advisories, passport requirements, and tips, ensuring smooth travel from start to finish.
  • Respond to challenges with agility, handling any issues—like delays or cancellations—immediately, so clients can keep enjoying their travel experience.
  • Stay up to date with the latest regulations, travel trends, and industry changes to always provide clients with the freshest, most relevant insights.

Requirements

  • Previous experience in customer service or hospitality is a plus.
  • Exceptional communication skills.
  • Comfortable using digital platforms, booking systems, and computers.
  • Ability to thrive both as a self-starter and as part of a dynamic team.
  • A reliable phone or computer with high-speed internet.

Benefits

  • Enjoy a work schedule that lets you strike the perfect balance between your personal and professional life.
  • Benefit from a competitive 1099 compensation structure.
  • Access daily live training sessions to keep your skills sharp.
  • Receive one-on-one coaching to support your growth.
  • Unlock amazing travel benefits and discounts.
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