Account Representative, Portfolio Client Services

JLL - Los Angeles, CA

Full-time - Senior

Los Angeles, CA

Real Estate

About the position

The position at JLL involves leading and managing strategic accounts within the real estate sector, focusing on client relationship management, business growth, and operational excellence. The role emphasizes collaboration, mentorship, and the integration of various JLL services to meet client needs while promoting corporate social responsibility and sustainability initiatives.

Responsibilities

• Lead by example and model behaviors consistent with JLL's core values.
• Support and mentor strategic account leads in training, development, and performance appraisal.
• Develop and implement client-specific CRM account plans for strategic accounts.
• Drive account growth in partnership with industry leads and local market teams.
• Lead organic sales initiatives to increase account margins and share of wallet.
• Manage account-specific project management pursuits and integrate with other JLL business lines.
• Anticipate and respond to client needs and concerns effectively.
• Collaborate with practice leaders to deliver comprehensive services to clients.
• Participate in civic and business organizations to promote JLL's community impact goals.

Requirements

• Bachelor's degree in architecture, construction management, business management, finance, or industry-based engineering specialization.
• 10+ years of industry experience.
• 7+ years of experience in developing business relationships with clients.
• 7+ years of project management experience.
• Knowledge of disciplined project management processes, with certifications like Six Sigma or PMP being a plus.
• Established regional and national network.

Nice-to-haves

• Advanced degrees in relevant fields.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays