Account Manager

Impact Xm - South Brunswick Township, NJ

Full-time - Mid Level

South Brunswick Township, NJ

Specialty Trade Contractors

About the position

The Account Manager at Impact XM is responsible for maintaining and growing assigned clients within their Experiential Marketing portfolios. This role involves supporting Account Directors in strategic client relationships and managing the tactical aspects of project deliverables, ensuring effective collaboration across various departments.

Responsibilities

• Support the management of your assigned clients Experiential Marketing portfolio
• Serve as the primary point of contact with Impact XM clients on project deliverables
• Engage Global Estimating when required and support estimating efforts where appropriate
• Prepare written correspondence and proposals
• Prepare workback schedules and project plans, communicate action times to supporting personnel, monitor adherence to deadlines
• Possess strong operational knowledge of Impact XM systems, tools & processes as it relates to project workflow, engage and manage effectively
• Drive collaboration with Impact XM Fulfillment Centers, Operational departments & personnel to ensure project deliverables are completed effectively and efficiently
• Collaborate with Impact XM Field Services to effectively manage required show services and schedule Installation & Dismantle labor for your projects
• Observe deadlines, prioritize workload and operate under limited time constraints
• Manage approval processes and ensure all solutions abide by the show specific rules & regulations
• Act as liaison between clients, agencies, appropriate 3rd parties and all Impact XM departments
• Work effectively and demonstrate respect for colleagues at all levels and consistently contribute to a positive work environment

Requirements

• Proficient in Microsoft Office to prepare client correspondence, proposals and presentations
• Experience in face-to-face experiential marketing or a creative solutions-based agency
• Understanding of virtual and digital marketing
• Ability to thrive in an entrepreneurial and independent environment
• Strong communication skills, including the ability to make effective and persuasive presentations
• Ability to develop excellent rapport with existing and prospective clients
• Demonstrates good business acumen
• Ability to multi-task and operate under severe time constraints and deadlines
• Good organization, detail and follow-up skills

Nice-to-haves

• Passionate about working with people and customer-centric
• Embodies flexibility, open-mindedness and receptivity
• Actively works out solutions
• Identifies value in being part of a team and ability to effectively collaborate

Benefits

• Medical, Dental, Vision, Life, AD&D, LTD
• RRSP & DPSP for Canadian Employees/401(k) for US Employees
• Flexible Time Off
• Holiday pay
• Competitive salaries
• Opportunity for growth within the industry