Account Manager - (Little Rock Market)

Mac Paper Company - Memphis, TN

Full-time

Memphis, TN

About the position

The Account Manager role at Mac Papers involves managing and growing an existing account base while also seeking new business opportunities. The position requires travel to client locations to provide solutions and guidance for the sale of Mac Papers products. The Account Manager will collaborate with various departments and suppliers to enhance customer relationships and ensure exceptional service.

Responsibilities

• Maintain and aggressively grow existing account base at assigned Mac branch.
• Prospect, identify, and develop customers for new business opportunities for all Mac Paper's products.
• Develop and execute a territory business plan, reviewed quarterly with branch leadership.
• Identify customer needs and recommend value-added solutions to improve processes and profitability.
• Collaborate with equipment and consumable suppliers to target, assess, present, and close business.
• Participate in branch meetings and off-site product and sales training.
• Develop customer business relationships from ownership/management to the floor.
• Provide timely communication and unmatched customer service internally and externally.
• Work effectively with customer service and operations departments.
• Perform administrative duties, such as budgeting and reporting.
• Handle multiple tasks simultaneously in a fast-paced environment.
• Work with local credit managers and GMs to open new accounts from a credit standpoint.
• Stay informed of market conditions, product innovations, and competitive landscape.
• Review and analyze reporting, including special order requests, customer bid files, and sales/gross profit margin data.
• Work effectively with location management, sales team, and VP of Sales.
• Develop and actively work CRM pipeline, including periodic reviews with LOB leadership.
• Other duties as required.

Requirements

• High school diploma or GED required; 4-year Bachelor's degree preferred and/or equivalent experience.
• Proven track record delivering on defined sales objectives.
• Sales experience required, with B2B consultative sales experience preferred.
• Strong interpersonal skills and time management experience.
• Self-starter with strong analytical and problem-solving skills.
• Competitive, self-confident, and growth-oriented.
• Ability to utilize CRM for daily business activities, planning, and pipeline progression.
• Proficient in using order entry systems and responding to emails.
• Valid driver's license and insurable driving record required.
• 2-4 years of experience in selling to businesses is a plus.
• Efficient use of a Windows-based computer is necessary.
• Ability to handle multiple priorities with strong attention to detail.

Nice-to-haves

• Experience in a fast-paced sales environment.
• Familiarity with the paper and packaging industry.

Benefits

• Equal opportunity employer with a commitment to diversity and inclusion.