Account Manager, Immunology - Manhattan

Galderma - New York, NY

Full-time - Mid Level

New York, NY

About the position

The Immunology Account Manager at Galderma is responsible for driving sales and executing strategic objectives across high-value customer segments, including dermatologists and integrated health networks. This role requires advanced skills in clinical and operational selling, with a focus on promoting Galderma's prescription dermatology biologic and consumer product portfolio. The position emphasizes collaboration with key stakeholders and the development of account plans to achieve business goals.

Responsibilities

• Acquire and maintain expertise in brand/segment strategy and tactics, providing expert product knowledge.
• Promote and generate demand for Rx products in a competitive market, including launching new products.
• Execute Galderma's integrated commercial selling strategies utilizing a deep understanding of contracting and access platforms.
• Lead the development of cross-functional account plans that deliver penetration, retention, and growth of Galderma's portfolio for key accounts.
• Collaborate and coordinate with internal/external key stakeholders; utilize business analytics and customer insights to anticipate customer needs.
• Oversee relationships with Key Opinion Leaders (KOL) within the area.
• Execute customer engagement initiatives to strengthen strategic partnerships with customers.
• Serve as the liaison for assigned contacts in Galderma's commercial speaker bureau.
• Plan, organize, and execute field-based activities in accordance with all applicable company and regulatory standards.

Requirements

• Bachelor's degree in Business or a related field.
• Five or more years of outside sales experience with variable commission potential.
• 2+ years of Pharmaceutical Sales experience in Dermatological or Medical Sales.
• Previous account management experience.
• Previous business to business sales experience.
• Strong track record of consistent documented performance success.
• Strong business acumen including excellent communication skills.
• Demonstrated ability to learn and apply technical, industry and product-related information.
• High level of integrity, personal motivation, and sense of urgency.
• Ability to sell assertively and differentiate products to increase utilization with target accounts.
• Ability to collaborate with internal customers and functions.
• Driven, results oriented; performance driven vs. metric driven.
• Strong problem solving and decision-making skills.
• Disciplined self-starter, comfortable with autonomy.
• Ability to demonstrate strategic thinking with a long-term vision.
• Skilled at both relationship management and closing ability with customers.
• Learning agility and adaptability; ability to work in gray space.
• Resilient, persistent, and willing to take risks.
• Creative, innovative, resourceful, and solution oriented.
• Proficiency using complex sales data/call reporting software/applications.
• Superior selling, technical and relationship building skills.
• Proficient with MS Office in a Windows environment.

Benefits

• Competitive wage with shift differential
• Annual bonus opportunities
• Career advancement and cross-training