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The Hartford - San Antonio, TX

posted about 1 month ago

Full-time - Mid Level
San Antonio, TX
10,001+ employees
Insurance Carriers and Related Activities

About the position

The Account Manager for Commercial Large Property at The Hartford plays a crucial role in supporting underwriting and sales acquisition processes. This position involves coordinating new business and renewal policies, managing customer inquiries, and ensuring effective communication with agents. The role requires balancing high transaction volumes while maintaining quality and timeliness, all within a hybrid work environment.

Responsibilities

  • Support underwriting in the sales acquisition process for Commercial Middle Market Large Property.
  • Coordinate new business and renewal policy account management, including review and essential services.
  • Serve as the point of contact for agents, handling inquiries and requests.
  • Communicate with customers to gather necessary information and resolve issues.
  • Manage a high volume of transactions while balancing quality and timeliness.
  • Organize work based on priorities and maintain an effective follow-up system.
  • Attend regional office meetings to align with office priorities and goals.

Requirements

  • Prior experience in the Commercial Market Insurance industry as an Account Manager or similar role.
  • Knowledge of primary insurance coverages, particularly Property.
  • Experience with Large Property is a plus.
  • Proficiency in Excel, including V-Lookups and filtering/sorting.
  • Strong customer service and relationship-building skills.
  • Effective written and verbal communication skills.
  • Professional demeanor and ability to work autonomously.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.

Nice-to-haves

  • College degree preferred.
  • Good automation skills and strong technical ability.

Benefits

  • Competitive salary range of $53,280 - $79,920.
  • Short-term and annual bonuses.
  • Long-term incentives and on-the-spot recognition.
  • Hybrid work arrangement with flexibility.
  • Comprehensive health insurance and wellness programs.
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