Account Executive

About the position

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday. Candidate must live in Co, WY, MT, or UT.

Responsibilities

• Develop book management activities to ensure optimum upsell penetration
• Foster and expand deep client and producer relationships
• Drive profitability/retention in order to hit annual goals
• Deliver and participate in all aspects of renewal process including census attainment, underwriting negotiations, creating/delivering renewal letters, follow up renewal acceptances
• Facilitate and negotiate policy changes with underwriting on behalf of clients/brokers
• Attend and participate in industry events to further expand knowledge and relationships
• Maintain compliance tracking in all appropriate systems as needed (external meetings, pipeline, renewals)
• Participate in new hire and ongoing upskill training
• Be a resource, mentor, subject matter expert (internally/externally)
• Participate in special projects and bring forward process improvements with enthusiasm and strong work ethic

Requirements

• Excellent communication (verbal and written), presentation, and interpersonal skills
• BA/BS Degree preferred
• Life/Accident/Disability/Leave experience preferred
• Licenses (Yes)
• Excellent MS Office skills
• Ability to use and present technology/online tools effectively
• Negotiation and influencing skills
• Knowledgeable resource regarding systems and processes internally/externally to meet the needs of clients
• Ability to quarterback routine/complex issues and willing to be assertive when necessary
• High energy and self-motivated who will work with a 'sense of urgency' and a 'take charge' attitude to partnering internally with matrix partners and external market needs
• Ability to navigate and develop relationships within a matrix organization (underwriting, sales, service partners)
• Demonstrates active listening, written and verbal skills
• Proactively identify and present client growth opportunities; work with matrix partners to guide successful implementation
• Team player, but able to work independently to reach common goals
• Well organized and able to handle multiple tasks at once while prioritizing as needed
• Be a local market resource that has in-depth knowledge of insurance coverages, products and staying abreast on industry updates/changes
• Be accountable to deliver an exceptional client and broker service experience

Benefits

• Full package of benefits for employees
• Leave programs
• Adoption assistance
• Student loan repayment programs
• Annual discretionary bonus eligibility
• Participation in an incentive program