Stiftelsen Norstella - Boston, MA
posted 2 months ago
As an Account Executive for Strategic Solutions at Citeline, you will play a pivotal role in managing and expanding relationships with Biopharma clients. Your primary responsibility will be to grow and maintain an existing client base through the renewal and expansion of long-term partnerships. You will serve as a trusted advisor to key leaders within these organizations, identifying how Citeline's solutions can support their business priorities. This role requires a deep understanding of each client's business, including their organizational structure, performance metrics, business strategy, and key leadership dynamics. You will be accountable for achieving and exceeding quarterly and annual sales targets set by the business. This involves executing a comprehensive account and territory plan aimed at driving high retention rates, renewal uplift, and new bookings within relevant whitespace. Proactively identifying and capturing opportunities, as well as addressing risks at both strategic and tactical levels, will be essential to your success. You will need to demonstrate a thorough knowledge of your client base to align Citeline's product offerings with their specific needs. Collaboration is key in this role; you will work closely with internal support teams, including Sales Development Representatives (SDRs), Client Success, Solution Consulting, and Consulting & Analytics, to ensure the success of your initiatives. Additionally, you will partner with Citeline's Product Management and Client Success teams to relay feedback from client interactions, striving for continuous improvement in Citeline's offerings to Biopharma companies. Utilizing Salesforce (SFDC) to document all sales activities and provide accurate sales pipeline reports and forecasts will also be part of your responsibilities.