Account Executive, Startups (Existing Business)

$164,900 - $247,400/Yr

Stripe - Chicago, IL

Full-time - Entry Level

Hybrid - Chicago, IL

Professional, Scientific, and Technical Services

About the position

Stripe is a financial infrastructure platform for businesses, serving millions of companies from large enterprises to ambitious startups. The Account Executive, Existing Business team focuses on the growth and retention of Stripe's largest and fastest-growing Startups and SMB customers. As a member of this team, you will identify new opportunities for clients, execute sales strategies for upselling and renewals, and drive campaigns to increase the adoption of Stripe's offerings.

Responsibilities

• Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for startups and small/medium businesses
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
• Make every potential Stripe user happy with every interaction, regardless of deal size
• Identify and understand users' pain points to propose Stripe solutions
• Coordinate with other Stripe teams to ensure internal teams are set up for users' success

Requirements

• 2+ years of experience in a client-facing/sales role
• Ability to understand complex technical ecosystems and build great relationships with technical customers
• Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
• Analytical ability to manage complex pricing and cost considerations
• Experience managing projects with input from cross-functional teams
• A knack for working well with a wide range of stakeholders, both internally and externally
• Ability and motivation to operate in a highly ambiguous and fast-paced environment
• Superior verbal and written communication skills

Nice-to-haves

• Prior experience in a sales and/or customer-facing role at a high growth technology company
• Experience with Excel and SQL, or a willingness to learn

Benefits

• Equity
• Company bonus or sales commissions/bonuses
• 401(k) plan
• Medical, dental, and vision benefits
• Wellness stipends