Account Executive (Quilt Advisor) - Bay Area

Quilt Systems - Redwood City, CA

Full-time - Entry Level

Hybrid - Redwood City, CA

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

Our mission is to move humanity off of fossil fuel heating. 20% of US global warming emissions come from homes (that's more than cars!). The largest driver of home emissions is burning fossil fuels for heat. To stop climate change, over 80M US homes need to transition from combustion to efficient, electric heat pumps over the coming decades. We believe for this to happen the world needs fantastic products that are easy and desirable to purchase. Today's heat pumps lack great design, make limited use of software, and are difficult and stressful to adopt. We are building a next generation, beautifully designed, AI optimized home heating and cooling system that is 10x better than what is on the market today. And we are making it easy to purchase and adopt by managing all sales, rebates, permitting and installation for our customers.

Responsibilities

• Engage with motivated homeowners to assess their needs and home profiles over multiple channels, including phone calls, video calls, email, and chat.
• Help customers understand the benefits of Quilt and provide an end-to-end empowering experience for purchasing and having a system installed.
• Visit customers in their homes to assess whether Quilt is a good fit for their needs and assess installation feasibility.
• Create customized proposals for customers detailing how their Quilt system will be configured and installed.
• Help customers get answers to questions and details about unit placement, electrical hookups, number of units needed, interior design options, and more.
• Continually improve the sales process, contributing feedback and input to playbooks, tool configuration, communication, and collateral.
• Work closely with operations teams to schedule and coordinate installation.
• Serve as a single point of contact for customers throughout their discovery, purchase and installation journey.
• Ensure customers receive all qualifying rebates and incentives.
• Provide feedback to the marketing, revenue operations.

Requirements

• 3+ years of field sales experience in residential construction (HVAC is ideal).
• Excellent written and verbal communication skills.
• Eye for interior design and architecture.
• Genuine interest in Quilt's climate mission.
• Valid driver's license with reliable transportation.
• Continuous learner with a strong aptitude for acquiring new skills and knowledge.
• Ability to work independently and create a productive personal work schedule.
• Comfortable working outdoors and walking for extended periods in various weather conditions.
• Willingness to work flexible hours or a shifted schedule to accommodate homeowner's schedules (evenings and weekends).
• Experience using a CRM (ideally Salesforce), and maintaining a high degree of CRM hygiene.
• Experience using the suite of Google Workspace tools (Gmail, slides, sheets, drive, etc.).

Benefits

• Meaningful equity.
• Top-tier benefits.