Account Executive – Inside Sales – Genstone Financial

Fay Servicing, LLC•Tampa, FL

12d•Hybrid

About The Position

Reporting to Originations Leadership, this position is responsible for proactively soliciting new residential mortgage business and selling correspondent and approved brokered mortgage products to meet loan quality and production goals. This role operates in a fast-paced call center environment and leverages customer contact software to engage with potential borrowers, assess their financial needs and educate them on available mortgage solutions. This role works with leads provided by Fay Servicing, purchased leads from Genstone Financial and self-generated referrals to guide customers through the refinance and purchase loan application process. This position explains loan product structures to potential borrowers, maintaining compliance with all federal, state and company policies.

Requirements

Associate’s Degree required
Active NMLS license required
2+ years’ experience in an inside sales mortgage originations environment, with a proven track record of success
Demonstratable ability to multi-task, self-manage and self-motivate to drive new business
Prior experience working with Loan Origination Systems (LOS), preferably Encompass
Solid skills and experience in MS Word, Excel and Outlook
Strong verbal and written communication skills
Strong interpersonal skills
Strong analytical skills
Solid decision-making abilities coupled with sound judgment
Strong time management skills
Ability to prioritize numerous tasks and manage shifting priorities
Client focused with strong execution skills and results orientation
High-level of precision with attention to detail and consistency
Flexible, open to change, ability to learn new things quickly
Ability to work in a collaborative environment and provide guidance for working groups

Nice To Haves

Bachelor’s Degree in Business or Finance preferred
Multiple state NMLS licenses preferred
Residential loan origination experience preferred

Responsibilities

Proactively solicit new residential mortgage business.
Sell correspondent and approved brokered mortgage products to meet loan quality and production goals.
Operate in a fast-paced call center environment.
Leverage customer contact software to engage with potential borrowers.
Assess potential borrowers' financial needs.
Educate potential borrowers on available mortgage solutions.
Work with provided leads, purchased leads, and self-generated referrals.
Guide customers through the refinance and purchase loan application process.
Explain loan product structures to potential borrowers.
Maintain compliance with all federal, state and company policies.