Account Executive, Government

About the position

As an Account Executive, K-12 Education, you will be a true sales hunter, focusing on the entire customer lifecycle to support the growth of accounts. Leveraging your prior experience in the education industry, you will drive sales, improve customer satisfaction, and increase revenue while ensuring customer retention. Your role will involve generating sales opportunities by calling leads, establishing and cultivating customer relationships, and resolving customer issues. Your performance will be evaluated based on your ability to meet sales expectations and maintain a high level of job performance through various metrics aimed at building the business. You will consistently complete your work in accordance with T-Mobile's core values, ensuring quality and excellence in every task.

Responsibilities

• Utilize contact lists to call leads and generate sales opportunities.
• Exceed monthly sales goals.
• Welcome customers, review service agreements, answer questions, and probe for additional business.
• Maintain monthly call goals.
• Establish and cultivate customer relationships to drive sales and increase the customer base.
• Complete account maintenance, resolve customer issues, and track individual account activity and results.
• Perform extensive data entry, system navigation, and utilization, including independent analysis and decision-making.
• Participate in continuous training to maintain knowledge of products, services, and sales approaches.
• Attain productivity and sales goals based on targeted metrics.
• Present to executive leaders or in large-scale presentations.
• Demonstrate positive and coordinated behavior with customers and coworkers.
• Disburses adjustments and credits as appropriate within established limits and criteria.
• Support team initiatives and create an inclusive environment.

Requirements

• High School Diploma/GED (Required)
• Bachelor's Degree (Preferred)
• 2-4 years Experience selling within an education vertical (Preferred)
• 2-4 years Experience in the Education industry (Preferred)
• 2-4 years Demonstrated track record of sales success in business sales (B2B) (Preferred)
• 2-4 years Experience in Wireless Industry/Telesales/Technical Sales (Preferred)
• Proficiency in using CRM systems such as Salesforce and strong skills in Microsoft Office products, especially Excel (Required)
• Ability to identify, attract, and secure new customers to drive sales growth (Required)
• Strong focus on accuracy and thoroughness in all tasks (Required)
• Strong verbal and written communication skills (Required)
• Ability to create and deliver compelling presentations (Required)
• Ability to creatively resolve complex problems (Required)
• Proficiency in analyzing sales data to identify trends and opportunities (Required)
• Experience in partnering with team members and building cross-functional professional relationships (Required)
• Familiarity with funding, curriculum, and organizational charts/hierarchy within the education sector (Required)
• Demonstrated ability to contribute to account planning (Preferred)
• Skill in building and maintaining effective long-term relationships with a defined customer base (Preferred)
• Strong networking abilities (Preferred)

Benefits

• Medical, dental and vision insurance
• Flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs