Account Executive, Commercial

Dialpad•Austin, TX

3d•Hybrid

About The Position

Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do. At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Requirements

1-2+ years of sales experience in an ever-changing environment.
Experience with Salesforce, Outreach, Clari & Highspot.

Nice To Haves

Preferred expertise in SaaS Sales.

Responsibilities

Own the entire sales process, including working leads and generating pipeline.
Build talk tracks to align with specific client use cases.
Have weekly 1:1s with your Manager consisting of coaching, key deal reviews, forecasts, and career roadmap discussions.
Own the entire sales process from start to finish.
Work closely with Sales Managers and Sales Engineers to turn a small-business prospect into an active Dialpad client.
Help businesses solve complex communication problems felt by everyone around the world.
Solve tangible client obstacles by redefining their understanding of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell.
Combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!