Account Executive- Client Relations Manager- Irvine CA

$115,900 - $209,100/Yr

T-Mobile US - Irvine, CA

Full-time - Mid Level

Irvine, CA

Telecommunications

About the position

As an Account Executive in Client Relationship Management & Acquisition at T-Mobile, you will be responsible for managing a high-value portfolio of accounts, driving incremental growth, and developing long-term strategic account plans. This role requires enterprise solution-selling experience to address customer business problems and reduce account churn, while also fostering positive relationships with clients and cross-functional teams.

Responsibilities

• Identify customer needs and apply solution-based selling techniques to demonstrate the value of T-Mobile products and services.
• Develop an account strategy to maintain and grow business by understanding the account's market position and competitive landscape.
• Monitor and act on sales activity and metrics specific to the customer.
• Develop positive relationships with partners within the account and identify business problems that can be solved with T-Mobile solutions.
• Regularly meet with clients and partners to develop strategy and outcomes while building relationships.
• Proactively remain connected to accounts and the market to access new opportunities and ensure engagement with viable partners.
• Manage account input and feedback for all projects with detailed outcomes and timelines.
• Coordinate and translate customer needs within internal departments to drive resolution to customer problems.

Requirements

• High School Diploma/GED (Required)
• Bachelor's Degree (Preferred)
• 4-7 years B2B Field Sales Experience, preferably with Fortune 1K accounts (Required)
• 2-4 years Telecom, Software or Technology experience (Required)
• Ability to work independently and manage personal and team member deliverables and deadlines (Required)
• Creative thinking and problem-solving aptitude (Required)
• Proven ability to contribute in a fast-paced environment consistently (Required)
• Ability to effectively communicate with client leaders of all levels (Required)
• Effective at managing account relationships and financial outcomes (Required)

Benefits

• Medical, dental, and vision insurance
• Flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs