Account Director

MMGY Global•Culver City, CA

1d•$90,000 - $98,000•Hybrid

About The Position

At MMGY Global, we believe nothing shapes your view of the world like travel. Every day, we bring our clients’ stories to life in ways that inspire people to see the world differently. Our personalized service and strategy connect media, consumers and influencers across the globe, taking people to new places and changing their view for the better. At MMGY, we inspire people to go places. MMGY has an immediate opening for an Account Director in our Los Angeles office who’s looking to go places. This role is an integral part of MMGY's Representation Services division, which develops integrated marketing and sales solutions for international destination clients. With established offices in Los Angeles, Chicago, New York, and other cities across the country, our division crafts strategic plans spanning consumer marketing, public relations, social media, and travel trade engagement. We represent international tourist offices such as South Australia, Rwanda, Madeira, and Costa Rica, among others. The Account Director – Travel Trade is a senior leadership role responsible for driving strategy, managing client portfolios, and spearheading travel trade engagement and marketing initiatives. The ideal candidate is a dynamic, strategic thinker who thrives under pressure and excels at cultivating strong partnerships with clients, travel suppliers, airlines, tour operators, and industry stakeholders. This individual brings a deep knowledge of the travel distribution landscape, a passion for long-haul destinations, and the leadership skills to inspire high-performing teams.

Requirements

BA/BS degree in Communications, Marketing, Journalism, Tourism Management or a related field
6–9+ years of experience in travel, tourism, or lifestyle marketing, with direct client management experience
High-level knowledge of travel trade channels and established industry contacts
Demonstrated experience managing and overseeing integrated marketing budgets
Strong understanding of the travel trade landscape and media relations
Extensive knowledge of on-and-offline marketing channels within the tourism sector
Solid understanding of digital advertising metrics, OTA campaigns, and conversion reporting
Advanced written and verbal communication skills; proficient writer and editor
Proven ability to think strategically about sales and marketing activities
Superior people skills with the ability to lead, mentor, and inspire teams
Exceptional organizational and multi-tasking abilities
Comfortable working across multiple time zones as required by client needs
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Must possess a valid passport; ability to travel domestically and internationally
Creative thinker, self-starter, and problem solver with a good sense of humor and a genuine love for travel

Nice To Haves

Previous experience with international tourist boards or destination marketing organizations (DMOs)
Deep understanding of travel distribution channels, including GDS, OTAs, and consortiums
Experience developing and executing integrated sales and marketing campaigns across multiple disciplines
Track record in digital media and consumer marketing campaigns for tourism clients
Experience marketing long-haul destinations such as Africa, Latin America, the South Pacific, or Asia

Responsibilities

Lead strategy, development, and implementation of integrated client marketing, travel trade, and PR programs
Spearhead the build-out and oversight of trade relations strategies with tour operators, consortiums, travel agents, wholesalers, airlines, and other industry partners
Direct and conduct high-level sales calls and training programs with tour operators and travel agents to maximize trade engagement
Lead the development and implementation of annual sales and marketing plans with a strong focus on integration, conversion, and budget optimization
Oversee on-and-offline trade and consumer marketing campaigns, including content, native, and digital OTA campaigns
Steward campaign reporting with a rigorous focus on conversion metrics and ROI delivery
Identify client challenges and critical areas for improved service delivery; provide proactive strategic counsel
Develop and maintain senior-level client relationships, serving as a trusted advisor and primary point of contact
Supervise account teams and lead day-to-day account activities, including weekly internal planning meetings
Monitor program timelines and client budgets to ensure maximum efficiency and profitability
Oversee agency output to ensure quality control and measurable client ROI
Provide creative direction to the account group, including the development of innovative marketing programs, promotions, partnerships, and activations
Identify and develop opportunities for cross-agency collaboration to elevate the scope and impact of client work
Lead client and stakeholder presentations, translating complex data and strategies into compelling narratives
Establish and maintain high-level travel trade and media contacts; oversee strategic initiatives to engage these groups
Stay current on the latest travel, consumer, and marketing trends and leverage insights to client advantage
Supervise and mentor junior and mid-level team members, fostering a culture of growth and excellence
Maintain open and proactive communication with Vice President and senior leadership