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001 Dayton Childrens Hospital - Huber Heights, OH

posted about 1 month ago

Full-time
Huber Heights, OH

About the position

The Patient Access Representative at Dayton Children's Hospital plays a crucial role in providing customer service and ensuring the financial success of patient services. This full-time position involves various responsibilities, including appointment scheduling, registration, and insurance verification, all while maintaining high standards of patient relations and customer satisfaction.

Responsibilities

  • Provide customer service coverage for patient access.
  • Schedule appointments and register patients.
  • Transcribe orders and verify insurance information.
  • Handle telephone coverage and data entry tasks.
  • File protected health information (PHI) and manage patient referrals.
  • Collect payments and ensure financial outcomes for patient services.

Requirements

  • GED or High School diploma required.
  • Experience in customer service or healthcare preferred.
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