Access Solutions Engineer 2 , Access Management

$60,788 - $91,182/Yr

Comcast - Plano, TX

Full-time - Entry Level

Plano, TX

Telecommunications

About the position

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Responsible for providing offnet access quote responses to the sales organization within the stated SLA response time. Respond to a variety of cost and product questions pertaining to an offnet sales deal. Negotiate aggressive pricing with the offnet vendors and offer alternatives to meet the customer requirements. Works with moderate guidance in own area of knowledge.

Responsibilities

• Negotiate access pricing for specific deals with the most optimal vendor, in accordance with financial targets.
• Drive vendors to provide best cost options for quotes by leveraging footprint, access method and competition at the deal site.
• Investigate and identify any additional costs for deals ahead of time and communicate to sales, product and operational organizations.
• Use network and engineering skills to solve moderate to complex design requests with vendors, including diversity and fiber routes/splice identification.
• Provide special handling on high-visibility customer projects, which include managing project calls with sales teams and vendors.
• Contribute to continued business process improvement efforts by identifying and communicating process and systems gaps.
• Continuously improve product and vendor network knowledge to improve efficiency in quoting and customer experience.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Requirements

• Bachelor's Degree preferred.
• 2-5 years of relative work experience.
• Strong communication skills.
• Experience in price management and sales support.
• Ability to work collaboratively in a team environment.

Benefits

• Base pay range: $60,788.64 - $91,182.96.
• Eligibility for commission for sales positions.
• Eligibility for bonus for non-sales positions.
• Best-in-class benefits including physical, financial, and emotional support.