Access Point Coordinator

EDSI (Educational Data Systems, Inc.)Erie, PA
$53,000 - $55,000Hybrid

About The Position

The Access Point Coordinator establishes and maintains relationships with re-entry, recovery, educational institutions, and community-based organizations to connect participants with available services. This role provides support to individuals and connects them with various workforce resources to enhance opportunities and address specific needs. The position requires building and maintaining positive, collaborative relationships with agencies, educational institutions, and community-based organizations, implementing outreach and service delivery strategies, and fostering strong relationships with site contacts to ensure consistent communication of workforce system updates. The coordinator will also collaborate with the Digital Media Producer on marketing materials and social media, coordinate resources and partnerships, meet with funders and stakeholders, and draft/negotiate Letters of Agreement. Staying informed about state and local guidelines, meeting performance metrics, acting as a liaison between departments, and supporting leadership with reports are also key functions. The role requires a Bachelor's degree or equivalent experience, strong communication and organizational skills, proficiency in Microsoft Office, regional travel, and the ability to work onsite, virtually, or hybrid. A clean driving record, valid Driver's License, and reliable vehicle are also required.

Requirements

  • Bachelor’s degree or equivalent experience required.
  • Demonstrated telephone, computer, written, and verbal communication skills.
  • Strong organizational, prioritization, and problem-solving skills.
  • Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needs.
  • Proficient in Microsoft Office applications.
  • Regional travel required.
  • Able to work fully onsite, fully virtual, or in a hybrid environment.
  • Clean driving record, valid Driver’s License, and reliable vehicle required.

Nice To Haves

  • 2-3 years of previous management/supervisory experience preferred.

Responsibilities

  • Build and maintain positive, collaborative relationships with agencies, educational institutions, and community-based organizations.
  • Implement outreach and service delivery strategies in the community and facilities where individuals receive services.
  • Foster strong relationships with site contacts to ensure consistent communication of workforce system updates.
  • Collaborate with the Digital Media Producer to create marketing materials, manage social media content, and produce monthly newsletters.
  • Coordinate and enhance resources and partnerships to expand service opportunities for customers.
  • Meet with funders, stakeholders, and various department teams to ensure cooperative efforts and alignment on objectives.
  • Work closely with Site Administrators, One-Stop Operator, and Job Connect to coordinate event participation and information sessions.
  • Draft, negotiate, and present Letters of Agreement with partners and stakeholders, ensuring all agreements remain current, compliant, and reflective of evolving program needs.
  • Stay informed about state and local guidelines and regulations.
  • Meet weekly, monthly, and annual performance metrics.
  • Act as a liaison between departments to address customer needs.
  • Maintain accurate records of access points and activities in the CWDS system.
  • Support leadership with weekly and monthly reports.
  • Perform other opportunities as available.

Benefits

  • National Best and Brightest® Companies To Work For award winner
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