Access Coordinator I (Northwest, AR)

University of Arkansas • Springdale, AR

9d • Onsite

About The Position

Join our team as an Access Coordinator I at our Family Medical Center in Northwest, AR. In this role, you will provide comprehensive support for patient care activities. This position works under supervision and plays a key role in ensuring smooth and efficient patient interactions. The Access Coordinator I may meet, greet, and assist the public, answer telephones, and coordinate appointments in a call center environment. Additionally, this role may perform other duties as needed to support patient care activities.

Requirements

• High School, GED, or formal educational equivalent
• Good communication skills
• Computer/basic keyboard skills
• Telephone etiquette skills
• General knowledge of office machines, including printers and scanners
• Excellent customer service skills.
• Proof of legal authority to work in the United States on the first day of employment.

Responsibilities

• Provide friendly and professional support to patients and the public.
• Manage incoming calls and assist with appointment scheduling.
• Contribute to the overall efficiency of patient care activities through various support tasks.
• May perform other duties as assigned.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED