A/V TECHNICIAN I

IMPYRIAN•Silver Spring, MD

About The Position

At Impyrian, our commitment to excellence, client-centric approach, and deep industry expertise set us apart. We strive to be a trusted partner for organizations seeking to embrace digital transformation, bolster cybersecurity, streamline operations, leverage advanced audio-visual technologies, drive successful engineering and construction projects, and harness the power of AI and robotics to stay ahead in today's dynamic business landscape. Impyrian knows the most important factor in our success is the excellence of our people. We recognize a simple truth, if we take care of our people, our people take care of our clients. This philosophy helps ensure a work-life balance, competitive compensation and benefits, and opportunities for professional growth and drives our high personnel retention rate. SUMMARY The AV Support Technician will provide technical support, advice, and troubleshooting for all Audio and Video equipment. Create and keep track of reports, logs, inventory, and other administrative-related items per supervisor's request. You will also provide excellent client service as there will be high interaction.

Requirements

High school diploma or equivalent required; Associate degree is preferred.
1-4 years of experience in the A/V Technology field.
Must have knowledge or experience with most of the following: setup, testing, use, maintenance, and configuration of audio mixers, digital signal processing, flat panel TV s/Monitors, projectors, projector screens, touch panels control systems, control system processors, room control (lights, monitors, audio systems, etc.) and networking infrastructure as it pertains to audio/visual use.

Nice To Haves

Experience working in a government environment is preferred.
Excellent communication skills and customer relations acumen

Responsibilities

Perform the installation, adjustment, and operation of audiovisual equipment such as cameras, lights, video conference systems, audio, and microphones for client events.
Plan all aspects of video production through computer and audio-visual equipment.
Provide audio-visual training to clients and other audio-visual technicians.
Cross-train backup technicians.
Report to the Sr. A/V Conference Room Coordinator/Lead Conference Room Coordinator and Operations Manager in all aspects of their operations.
Evaluates equipment specifications and requests, makes recommendations to Sr. A/V Conference Room Coordinator/Lead Conference Room Coordinator and Operations Manager on new equipment and maintenance requests
Works on assigned tasks from the Sr. A/V Conference Room Coordinator/Lead Conference Room Coordinator and Operations Manager
Be able to operate and troubleshoot projectors, video switching equipment, audio equipment (amps, mixers), microphone devices, PCs, VCR s/DVD s players, and Video Conferencing systems (Tandberg/ Polycom).
Be able to perform routine maintenance and ensure A/V equipment is clean and organized.
Reconfigure furniture within conference/meeting rooms and ensure all necessary preparations for scheduled events are completed in a timely manner.
Perform pre-event checks on A/V systems to ensure the event will have fully operating equipment prior to the scheduled start.
Interface with clients and event coordinators on site regarding specific situations and clarify minor event items.
Provide outstanding customer service by establishing excellent working relationships with team members, clients, and vendors.
Use experience and judgment to plan and accomplish day-to-day goals and perform a variety of tasks.
Work under general supervision, and report to the designated supervisor
Maintains a professional and positive attitude in a fast-paced and occasionally high-pressure environment.