A/R Specialist

Andis Company - Sturtevant, WI

Full-time - Entry Level

Sturtevant, WI

Electrical Equipment, Appliance, and Component Manufacturing

About the position

The A/R Specialist at Andis Company is responsible for managing accounts receivable processes, ensuring accurate recording of payments, deductions, and maintaining customer account records. This role involves collaboration with Sales and Customer Service to resolve payment discrepancies and uphold the company's core values in all work-related activities.

Responsibilities

• Record daily cash receipts from various sources and assign them to customer accounts within 24 hours.
• Accurately code deductions in D365 on the same day cash is posted and update all notes.
• Contact customers to obtain explanations for deductions and payment discrepancies.
• Request credit and process credit memos for deductions in a timely manner.
• Utilize D365 and Outlook ticklers to follow up on payment discrepancies.
• Apply credit memos accurately to customer accounts and email new credit memos to customers within 3 days of receipt.
• Process miscellaneous payments received in the mail.
• Act as back-up to the AR team in recording payments received in USD and CAD bank accounts.
• Request Proof of Deliveries when needed.
• Reconcile credit card clearing account files daily/weekly.
• Upload invoices to customer portals as needed.
• Send out CO-OP credit memos to assigned accounts who qualify for quarterly credits.
• Review and collect on past due invoices for assigned accounts.
• Back up on Freight Claims and write off those in excess of 1 year old.
• Clear Collection activities from Task list auto-generated by D365.
• Monitor shipped not invoiced weekly and month-end accrual.

Requirements

• Associate degree or equivalent plus additional specialized training in office procedures, accounting, and/or office technology.
• 1 to 3 years of related experience in accounts receivable or similar roles.
• Working proficiency in Microsoft Word and Excel.
• Experience with D365 ERP preferred.
• Knowledge of Microsoft Outlook, SharePoint, and Teams is helpful.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra.