About the position

We are searching for someone who can plan the work days of our service technicians, handling both scheduled and emergency assignments, and who excels at building relationships. We keep the wheels of industry turning - quite literally. Compressed air is the heart of most businesses. Our goal is to ensure customer satisfaction throughout the entire customer journey, which involves effective communication and collaboration across departments and positions.

Responsibilities

• Organize the technician's workdays, making sure they run smoothly and productively.
• Listen to customer challenges and find solutions as the front-line customer support.
• Request parts and equipment for service assignments, follow up on service reports, and prepare for invoicing.

Requirements

• Comfortable working with complex data systems (experience with SAP is a plus).
• Ability to juggle multiple tasks simultaneously with a structured approach.
• Experience in scheduling.
• Ability to build good relationships with customers and colleagues.

Benefits

• Competitive salary.
• Excellent benefit package including Profit Sharing and 401(k) Plan.
• Health and wellness program.
• Opportunities for development through knowledge exchange, courses, and training.