About the position

The Full Time Teller position at BancFirst in Tahlequah, OK is ideal for candidates seeking long-term employment with opportunities for advancement. The role requires a commitment to excellent customer service while adhering to company policies and procedures. Candidates should possess an outstanding personality and be prepared to engage with customers effectively.

Responsibilities

• Act as a Paying and Receiving Teller for retail and commercial businesses, with knowledge of a Recycler being useful.
• Receive and process multiple transactions with an emphasis on accuracy.
• Sell money orders and official checks.
• Promote BancFirst services through cross-selling banking products to new and existing clientele, with minimum goals and sales incentives applying.
• Provide extraordinary customer service at all times.
• Consistently execute policies and procedures.
• Perform other job-related duties or special projects as assigned.
• Maintain regular and consistent attendance and punctuality.

Requirements

• High School Diploma/GED.
• Strong customer service skills.
• Knowledge of teller cash limits, teller machines, and preparation of teller work.
• Ability to balance teller cash and maintain acceptable balancing percentages as defined by management.
• Maintain Branch cash vault (if applicable).
• Knowledge of consignment items and their issuance.
• Ability to perform in a highly sensitive environment, deal with confidential matters, and meet deadlines.
• Work well individually and with a team while maintaining a positive attitude.
• Demonstrate a business professional image and demeanor.
• Outstanding listening and communication skills, both written and verbal.
• Work well under stress and deadlines while managing multiple tasks.
• Critical thinking skills.
• Excellent work ethic.
• Ability to work various hours as assigned to meet the needs of the business (open/close branch).
• Able to perform opening and closing duties while maintaining security standards.

Nice-to-haves

• Previous teller experience is a plus, but training will be provided.
• Bilingual (Spanish) is a plus.

Benefits

• Excellent benefits and a learning environment that allows continuous skill improvement.