About the position

The Assistant Store Manager is responsible for assisting customers in their shopping experience by leading all store departments to promote growth for the company. This role ensures that the team delivers the product and service that Cosentino customers expect. The position formally reports to the Store Director and is classified as exempt.

Responsibilities

• Provide overall supervision of the activities of all departments in a manner that is operationally effective, but is also motivating and respectful.
• Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done.
• Provide effective coaching, corrective actions, and performance evaluations to improve individual and team performance.
• Address employee relations issues and, if needed, effectively work with the Human Resource team to resolve issues.
• Conduct effective interviews to hire the highest quality candidates for any department in the store.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve the District Manager or a member of the corporate team.
• Know and implement the Cosentino Customer Service Standards.
• Manage labor costs in a way that successfully balances the customer's need for service with the company's need to closely monitor expenditures.
• Monitor overall quality of each department.
• Meet or exceed productivity standards to produce desired team and individual results.
• Promote new items and weekly specials through merchandising and creative displays.
• Operate, clean and maintain all equipment safely and competently.
• Comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Demonstrate strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrate basic math and reading skills required for the position.

Requirements

• A valid driver's license is required for deliveries.
• A food handling permit must be obtained within the first 14 days of employment.
• A liquor license is required prior to the first day of work (if applicable).
• A minimum of 2 years of management experience in a food service, retail, and/or grocery store setting is required.
• Completion of ongoing training and development as listed on the Cosentino Learning Plan.

Nice-to-haves

• A high school diploma or equivalent is preferred.
• 1 year of experience in a grocery environment.

Benefits

• Excellent benefits
• Quarterly incentive bonuses