5G Installation Technician

Asurion • Austin, TX

1d • Onsite

About The Position

The 5G Installation Technician is responsible for the installation of wireless broadband networking equipment in customers’ homes. This role requires a technician who can achieve complete customer satisfaction by performing work in a professional, timely, and approved manner. The technician will be responsible for accurate daily, weekly, and monthly documentation and reporting of service tickets and installations. They will complete installations and repairs using power and hand tools, terminate network cable, and run cables through walls and ceilings. The role also involves following and enforcing company policies and procedures, including Field Operation guidelines and safety protocols, and using mobile applications to facilitate installations and service calls. Miscellaneous duties as assigned will also be part of the role.

Requirements

• One (1) + years experience in installation of Cable TV, Satellite TV or Alarm industry
• Ability to lift 65 lbs.
• Ability to work off the ground on ladders
• Must have excellent customer service skills
• Ability to complete installations and repairs using power and hand tools
• Ability to terminate network cable
• Ability to run cables through walls and ceilings
• An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image
• Good verbal communications and writing skills
• Maintains valid driver's license and driving record that meets company standards at all times

Responsibilities

• Achieve complete customer satisfaction 100% of the time by performing work in a professional, timely and approved manner
• Accurate daily, weekly and monthly documentation/reporting of service tickets and installations
• Complete installations and repairs using power and hand tools
• Terminate network cable and run cables through walls and ceilings
• Follow and enforce the Company’s policies and procedures, including the Field Operation guidelines and safety, at all times
• Use mobile APPs to facilitate installations and service calls
• Perform miscellaneous duties as assigned

Benefits

• Company issued vehicle
• tools
• uniforms
• gas card
• Paid Training
• Paid Time Off (holiday and vacation)
• Performance Incentive Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed