Henry Ford Health System - Troy, MI

posted about 2 months ago

Full-time - Intern
Hybrid - Troy, MI
Ambulatory Health Care Services

About the position

The Summer 2025 Intern Program at Health Alliance Plan (HAP) offers a unique opportunity for motivated individuals to gain practical experience in the healthcare and insurance sector. Running from May 12 to August 8, this paid internship requires full-time availability and provides exposure to various aspects of the organization. Interns will collaborate on a Capstone Project, attend networking events, and develop valuable skills while contributing to HAP's mission of enhancing community health and well-being.

Responsibilities

  • Conduct comprehensive research on industry trends, healthcare policies, and emerging technologies.
  • Analyze data and prepare reports to support strategic decision-making processes.
  • Collaborate with cross-functional teams to assist in the planning, development, and implementation of projects.
  • Contribute innovative ideas and support the execution of initiatives aimed at improving operational efficiency and customer experience.
  • Assist in the collection, organization, and analysis of healthcare-related data.
  • Ensure data accuracy and integrity, utilizing appropriate software tools and methodologies.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with customer support activities.
  • Identify opportunities for process optimization and propose innovative solutions to streamline workflows and enhance productivity.
  • Create and maintain accurate documentation, including policies, procedures, and project-related materials.
  • Generate regular reports, dashboards, and presentations to effectively communicate project progress and outcomes.
  • Collaborate effectively with colleagues across departments to support a positive and inclusive work environment.

Requirements

  • Currently enrolled in, or a recent graduate of, an accredited 4-year undergraduate or graduate program in a relevant field.
  • Excellent research, analytical, and critical thinking skills.
  • Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and data analysis tools.
  • Exceptional verbal and written communication skills.
  • Ability to manage multiple tasks simultaneously, prioritize workload, and meet deadlines.
  • Demonstrated adaptability, initiative, and a desire to learn and grow.

Nice-to-haves

  • Knowledge or interest in healthcare, health insurance, or managed care is a plus.
  • Best suited for candidates pursuing a degree in Technical Writing, Communications, or a related field.
  • Strong writing, documentation, and basic web design skills.
  • Familiarity with Audio Visual (AV) equipment.

Benefits

  • Competitive health plan options including CDHPs, PPO, and HMO plans.
  • Dental and eye care coverage.
  • Tuition assistance.
  • Family forming benefits.
  • Discounts to dozens of businesses.
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