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Sedgwick - San Antonio, TX

posted about 2 months ago

Full-time
San Antonio, TX
Insurance Carriers and Related Activities

About the position

The Insurance Premium Auditor/Quality Reviewer role at Sedgwick involves reviewing commercial surveys for content, consistency, and quality to meet client requirements as part of the underwriting process for commercial insurance policies. The position requires providing feedback to loss control inspectors and ensuring that all reports adhere to established guidelines and quality standards.

Responsibilities

  • Review narrative reports and associated photographs to confirm identified hazards and conditions of subject property are in accordance with client guidelines and quality requirements.
  • Ensure surveys and photographs are clearly noted and capture all necessary elements for pre-determined characteristics of the property; certify proper recommendations are selected.
  • Evaluate diagrams to confirm they match the footprint of the property surveyed.
  • Use various public data sources to verify property information.
  • Correspond in writing with field representatives regarding concerns, errors, or deficiencies on specific individual reports.
  • Represent Sedgwick in a positive, professional manner with clients, field representatives, and internal staff by demonstrating high business standards, ethics, and integrity.
  • Act within scope of authority to ensure Sedgwick's policies and practices are followed.

Requirements

  • High School Diploma/GED
  • Previous work experience in quality assurance, residential or commercial insurance, or other loss control-related field is preferred.
  • Prior experience working in a remote environment in a service-oriented business is preferred.
  • Proficiency with Microsoft Office Suite or related software.
  • Ability to manage time to work within and meet established deadlines while maintaining high quality of work.
  • Strong analytical, organizational, and documentation skills in a fast-paced, dynamic work environment.
  • Highly self-motivated and detail-oriented team player with superb interpersonal, verbal, and written communication skills.
  • Ability to work proactively, both collaboratively and independently, with limited and remote supervision.

Nice-to-haves

  • Experience in a service-oriented business
  • Familiarity with loss control processes

Benefits

  • Flat rate pay per assignment based on survey complexity
  • Flexible work assignments based on skill set and capacity requirements
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