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CosmoProf - Falls Church, VA
posted 2 months ago
About the position
The Assistant Store Manager at Cosmo Prof plays a crucial role in supporting the Store Manager in overseeing store operations, ensuring optimal customer experiences, and maintaining brand standards. This position involves developing strategies to achieve key performance indicators and financial targets while leading and training store associates. The Assistant Manager is responsible for all primary duties in the absence of the Store Manager, focusing on brand management, team development, operational execution, and safety protocols.
Responsibilities
- Supervise and support the daily goals and activities of associates to enhance customer experience and drive sales.
- Ensure compliance with brand standards including merchandising, marketing, and dress code.
- Act as the main point of contact for resolving customer issues and analyzing store trends.
- Engage, train, and develop team members to achieve positive results and maintain strong associate relations.
- Manage inventory, payroll, and store opening/closing procedures effectively.
- Ensure a safe store environment and compliance with safety policies and procedures.
Requirements
- High School Diploma or equivalent required.
- Must be 18 years of age or older.
- Minimum of 3+ years of retail sales/customer service experience preferred.
- At least 1+ year of prior management experience preferred.
- Ability to lead and support a team to meet business objectives.
- Effective communication skills with team and management.
Nice-to-haves
- Cosmetology license desirable, but not required.
